Genpact Offices in India: Locations, Roles, and Strategic Importance

Summary

Genpact, a global professional services firm specializing in digital transformation, has established a significant presence across India. With over 125,000 employees worldwide, Genpact’s Indian offices serve as critical hubs for delivering advanced technology solutions, business process management, and consulting services. This blog provides an in-depth look at Genpact’s office locations in India, detailing their addresses, key functions, and strategic importance.

Overview of Genpact’s Operations in India

Founded in 1997 in Gurgaon, India, Genpact began as a business unit within GE and later became an independent company. Over the years, it has expanded its footprint globally, with a strong presence in India. The company’s Indian offices are integral to its operations, focusing on various functions such as:

• Digital Transformation: Implementing AI, data analytics, and automation solutions.
• Business Process Management: Managing finance, accounting, procurement, and customer service operations.
• Technology Services: Providing IT infrastructure, cloud solutions, and cybersecurity services.
• Consulting: Offering strategic insights and advisory services to clients across industries.

These offices are strategically located in key cities to leverage local talent, proximity to clients, and access to infrastructure.

Key Genpact Offices in India

1. Bengaluru (Bangalore)

• Address: Pritech Park SEZ, Bellandur Village, Outer Ring Road, Varthur, Bengaluru – 560037, Karnataka

• Key Functions: Technology development, digital transformation, AI & data analytics, and R&D.
• Strategic Importance: Bengaluru, known as India’s Silicon Valley, offers a rich talent pool and a thriving tech ecosystem, making it an ideal location for Genpact’s innovation and technology services.

2. Chennai

• Address: RMZ One Paramount, Mount Poonamallee High Road, Porur, Chennai – 600116, Tamil Nadu

• Key Functions: Business process management, finance & accounting services, and customer support.
• Strategic Importance: Chennai’s well-established IT infrastructure and skilled workforce support Genpact’s operations in finance and customer service domains.

3. Gurgaon (Gurugram)

• Addresses:
  • NCR North Campus, Kore Tech Park, Tower 4, Red Parks Ltd, Southern Peripheral Road, Sector 69, Gurgaon – 122018, Haryana
  • NCR GGN DLF – Phase V, DLF City – Phase V, Sector 53, Gurgaon – 122002, Haryana
  • NCR GGN, Plot 22, Sector 18, Udyog Vihar, Gurgaon – 122015, Haryana

• Key Functions: Corporate headquarters, leadership, strategy, and client engagement.
• Strategic Importance: As a major business hub near Delhi, Gurgaon provides access to key clients, government agencies, and a robust infrastructure.

4. Hyderabad

Addresses:

• • Phoenix Trivium Project, Phoenix Infrastructure Pvt. Limited, Survey No: 87P and 88P, Hafeezpet Village, Serilingampally Mandal, Hyderabad
  • HYBD Pocharam – RITP SEZ, 4th, 5th & 6th Floors, Building 8, Raheja Mind Space, Pocharam, Hyderabad – 500088, Telangana
  • 14-45, IDA Uppal, Opp. NGRI Habsiguda, Hyderabad – 500039, Telangana

 

• Key Functions: IT services, BPO operations, and digital solutions.
• Strategic Importance: Hyderabad’s growing IT sector and business-friendly policies make it a key location for Genpact’s operations and service delivery.

5. Jaipur

• Addresses:
  • Jaipur – JLN, Jawaharlal Nehru Marg, Malviya Nagar, Near Venkateshwara Temple, Jaipur – 302017, Rajasthan
  • Jaipur – Sitapura, E-145/146, Sitapura Industrial Area, Tonk Road, Jaipur – 302022, Rajasthan
• Key Functions: Business process outsourcing, customer support, and finance services.
• Strategic Importance: Jaipur offers a cost-effective location with a growing talent pool, supporting Genpact’s BPO operations.

6. Jodhpur

• Address: Cyber Park – RIICO Industrial Area, 4th Floor, Cyber 7, Cyber Park, RIICO Heavy Industrial Area, Near Saras Dairy, Jodhpur – 342003, Rajasthan

• Key Functions: IT services and support functions.
• Strategic Importance: Jodhpur provides a strategic location for expanding Genpact’s operations in Rajasthan.

7. Kolkata

• Address: Imagine Tech Park, Plot no 6, DP Block, Sector – V, Salt Lake, Kolkata – 700091, West Bengal

• Key Functions: Technology services, software development, and client support.
• Strategic Importance: Kolkata’s established IT infrastructure and skilled workforce support Genpact’s technology services.

8. Madurai

• Address: No. 3, 120 Feet Road, Swami Vivekananda Nagar, K. Pudur Post, Madurai – 625007, Tamil Nadu

• Key Functions: Business process outsourcing and customer support.
• Strategic Importance: Madurai offers a cost-effective location with a growing talent pool, supporting Genpact’s BPO operations.

9. Mumbai

• Address: Pharmalink Consulting Mumbai, 7th Floor – Tower II, The Raiaskaran Tech Park, Andheri-Kurla Road, Sakinaka, Andheri (East), Mumbai – 400072, Maharashtra

• Key Functions: Business development, client engagement, and finance services.
• Strategic Importance: Mumbai, as India’s financial capital, provides access to key clients and business opportunities.

10. New Delhi

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• Address: Genpact-India, 12 A, Ground Floor, Prakash Deep Building, 7 Tolstoy Marg, New Delhi – 110001

• Key Functions: Corporate functions and client engagement.
• Strategic Importance: Proximity to government agencies and major business hubs enhances Genpact’s operations in the capital.

11. Noida

• Addresses:
  • Capital Markets-India, D-4, Sector 59, Noida – 201307, Uttar Pradesh
  • Genpact-India, Unitech SEZ, Candor InfoSpace, Tower 8, Plot No. 20 & 21, Sector – 135, Noida – 201301, Uttar Pradesh
  • Genpact-India, Stellar, M/S Osprey E-commerce Pvt Ltd, Plot 5 & 6, Sector-135, Dist Gautam Budh Nagar, Noida, Uttar Pradesh
• Key Functions: Technology services, shared services, and business operations.
• Strategic Importance: Noida’s proximity to Delhi and availability of skilled professionals support Genpact’s operations.

12. Pune

• Address: Genpact-India, Pune
• Key Functions: IT services and support functions.
• Strategic Importance: Pune’s growing IT sector and educational institutions provide a strong talent pool for Genpact’s operations.

13. Warangal

• Address: Warangal, Telangana
• Key Functions: IT incubation center and innovation hub.
• Strategic Importance: Warangal supports Genpact’s focus on innovation and technology development.

Tabular Summary of Genpact Offices in India

Location	Address	Key Functions	Strategic Importance
Bengaluru	Pritech Park SEZ, Bellandur Village, Outer Ring Road, Varthur, Bengaluru – 560037, Karnataka	Technology development, digital transformation, AI & data analytics, R&D	Bengaluru offers a rich talent pool and a thriving tech ecosystem, making it an ideal location for Genpact’s innovation and technology services.
Chennai	RMZ One Paramount, Mount Poonamallee High Road, Porur, Chennai – 600116, Tamil Nadu	Business process management, finance & accounting services, customer support	Chennai’s well-established IT infrastructure and skilled workforce support Genpact’s operations in finance and customer service domains.
Gurgaon	NCR North Campus, Kore Tech Park, Tower 4, Red Parks Ltd, Southern Peripheral Road, Sector 69, Gurgaon – 122018, Haryana	Corporate headquarters, leadership, strategy, client engagement	As a major business hub near Delhi, Gurgaon provides access to key clients, government agencies, and robust infrastructure.
Hyderabad	Phoenix Trivium Project, Phoenix Infrastructure Pvt. Limited, Survey No: 87P and 88P, Hafeezpet Village, Serilingampally Mandal, Hyderabad	IT services, BPO operations, digital solutions	Hyderabad’s growing IT sector and business-friendly policies make it a key location for Genpact’s operations and service delivery.
Jaipur	Jaipur – JLN, Jawaharlal Nehru Marg, Malviya Nagar, Near Venkateshwara Temple, Jaipur – 302017, Rajasthan	Business process outsourcing, customer support, finance services	Jaipur offers a cost-effective location with a growing talent pool, supporting Genpact’s BPO operations.
Jodhpur	Cyber Park – RIICO Industrial Area, 4th Floor, Cyber 7, Cyber Park, RIICO Heavy Industrial Area, Near Saras Dairy, Jodhpur – 342003, Rajasthan	IT services and support functions	Jodhpur provides a strategic location for expanding Genpact’s operations in Rajasthan.
Kolkata	Imagine Tech Park, Plot no 6, DP Block, Sector – V, Salt Lake, Kolkata – 700091, West Bengal	Technology services, software development, client support	Kolkata’s established IT infrastructure and skilled workforce support Genpact’s technology services.
Madurai	No. 3, 120 Feet Road, Swami Vivekananda Nagar, K. Pudur Post, Madurai – 625007, Tamil Nadu	Business process outsourcing, customer support	Madurai offers a cost-effective location with a growing talent pool, supporting Genpact’s BPO operations.
Mumbai	Pharmalink Consulting Mumbai, 7th Floor – Tower II, The Raiaskaran Tech Park, Andheri-Kurla Road, Sakinaka, Andheri (East), Mumbai – 400072, Maharashtra	Business development, client engagement, finance services	Mumbai, as India’s financial capital

 

FAQs 

Where is Genpact’s corporate headquarters in India?
Genpact’s primary headquarters is located in Gurgaon, Haryana.

How many Genpact offices are there in India?

Genpact has offices across multiple cities including Bengaluru, Chennai, Gurgaon, Hyderabad, Jaipur, Jodhpur, Kolkata, Madurai, Mumbai, New Delhi, Noida, Pune, and Warangal.

What services are offered at Genpact offices in India?
Services include business process management, IT services, digital transformation, finance and accounting, customer support, data analytics, and consulting.

Are Genpact offices open to the public?

Offices are primarily for corporate operations and are not open for public visits.

Can I apply for jobs or internships at Genpact offices?

Yes, recruitment is conducted via Genpact’s careers portal, official job postings, and recruitment drives.

Do Genpact offices provide training for employees?

Yes, most offices offer onboarding, professional training, and skill development programs to enhance employee expertise.

Are Genpact offices present in tier-2 cities?

Yes, offices in cities like Jaipur, Jodhpur, Madurai, and Warangal support tier-2 operations and talent acquisition.

How can I contact Genpact customer support or corporate offices?

Contact details can be found on the official Genpact website under the “Contact Us” section for specific offices.

Does Genpact offer work-from-home options in India?

Policies vary by role, but remote work options and hybrid models are provided in many offices.

What is the strategic importance of Genpact offices in India?

Each office serves specialized functions, including corporate strategy, technology innovation, customer engagement, regional operations, and BPO services, enabling Genpact to maintain operational excellence and client satisfaction.

 

Conclusion

Genpact’s extensive network of offices across India enables the company to deliver high-quality digital, IT, and business process solutions to clients worldwide. Each location is strategically chosen to leverage local talent, maintain operational efficiency, and support specific business functions. From corporate leadership in Gurgaon, innovation and R&D in Bengaluru, customer service and BPO in Chennai and Madurai, to technology operations in Hyderabad and Noida, every office contributes to Genpact’s mission of transforming business processes through digital and data-driven solutions.

By maintaining a well-distributed presence across India, Genpact ensures seamless execution of services, robust regional operations, and strategic growth while supporting thousands of employees and partners. Understanding the locations, roles, and strategic significance of these offices provides insight into Genpact’s operational scale, organizational structure, and commitment to excellence in the global services market.