Ekart Offices in India: Locations and Key Functions [2026 Guide]

Summary

Ekart, the logistics and supply chain arm of Flipkart, is one of India’s largest and most trusted delivery networks. With its expansive presence across the country, Ekart has transformed how e-commerce logistics operates — ensuring speed, reliability, and innovation in last-mile delivery.

The company’s network is powered by multiple Ekart offices across India, including its corporate office, regional hubs, and distribution centers. These offices manage logistics operations, technology development, customer service, and vendor coordination.

In this blog, we’ll explore the Ekart corporate office, key regional offices in India, their functions and addresses, and how the company ensures seamless logistics for millions of deliveries daily.

We’ll also look at its company overview, core departments, and frequently asked questions (FAQs) to help you understand how Ekart Logistics functions behind the scenes.

Company Overview

Ekart Logistics Private Limited, often simply known as Ekart, is the logistics arm of Flipkart, India’s leading e-commerce marketplace. Established in 2009, Ekart was initially Flipkart’s in-house logistics network but later expanded its services to third-party sellers and external e-commerce platforms.

Today, Ekart is recognized as one of India’s most advanced logistics providers, delivering millions of shipments per month across 3,800+ pin codes. It operates with a network of warehouses, fulfillment centers, delivery hubs, and corporate offices strategically located across the country.

Core Facts

• Company Name: Ekart Logistics Private Limited
• Parent Company: Flipkart Internet Pvt. Ltd. (Owned by Walmart Inc.)
• Founded: 2009
• Headquarters: Bengaluru, Karnataka, India
• Type: Private Subsidiary (Logistics and Supply Chain Management)
• Coverage: Over 3,800+ pin codes across India
• Core Services:
  • B2C and B2B logistics
  • Warehousing & inventory management
  • Last-mile delivery
  • Reverse logistics
  • Same-day and next-day delivery services
  • E-commerce fulfillment
• Employees: 15,000+ workforce, including delivery executives and operational staff

Ekart is known for being the backbone of Flipkart’s supply chain, handling shipments for products ordered on Flipkart, Myntra, and other partner platforms.

Ekart Corporate Office (Headquarters, Bengaluru)

The Ekart corporate office in Bengaluru serves as the command center for all strategic, administrative, and technology-driven functions. Being the operational heart of Flipkart’s logistics division, it oversees product development, business partnerships, and the management of India-wide supply chain operations.

This corporate office also handles AI-driven logistics optimization, delivery route management, and vendor integration, ensuring that Ekart maintains a competitive edge in logistics efficiency.

Address

Ekart Logistics Corporate Office
Embassy Tech Village, Outer Ring Road,
Devarabisanahalli,
Bengaluru, Karnataka – 560103, India.
Contact Number: +91 80 6156 1999

Key Functions

1. Corporate Governance & Leadership:
   The main office houses the leadership teams responsible for business expansion, partnerships, and nationwide strategy.
2. Technology & Innovation:
   Development teams create AI-based logistics tools, track shipments, and optimize delivery times.
3. Finance & Accounting:
   Manages billing, vendor payments, taxation, and financial planning for all operational zones.
4. Human Resources & Recruitment:
   Handles recruitment, employee welfare, training programs, and HR policies for the nationwide workforce.
5. Customer & Vendor Relations:
   Manages B2B contracts, courier partnerships, and customer service escalation processes.
6. Marketing & Corporate Communications:
   Promotes the brand’s image, sustainability goals, and outreach programs.
7. Data Analytics & Tracking:
   Uses real-time data to monitor performance metrics like delivery success rate, speed, and customer satisfaction.

The Ekart office in Bengaluru is the headquarters and control center, playing a crucial role in connecting all regional branches and ensuring smooth coordination across the supply chain network.

Regional Ekart Offices in India

Ekart’s operational strength lies in its regional offices, strategically placed in major metropolitan cities to manage logistics, delivery, warehousing, and customer experience. Each regional office works closely with the central team in Bengaluru to ensure efficiency and consistency.

1. Ekart Office in Hyderabad (Telangana)

Hyderabad serves as one of Ekart’s key southern logistics and technology hubs. It manages deliveries for Telangana and parts of Andhra Pradesh, focusing on last-mile delivery optimization and reverse logistics.

Address

Ekart Logistics Hyderabad Office
Plot No. 15, Sy. No. 64, IDA Nacharam,
Hyderabad, Telangana – 500076, India.
Contact: +91 40 7127 0000

Key Functions

• Last-Mile Delivery Management: Ensures quick and efficient deliveries across Telangana and AP.
• Warehouse & Inventory Control: Oversees local fulfillment centers and vendor warehouses.
• Reverse Logistics: Handles product returns, pickup scheduling, and refurbishing coordination.
• Customer Experience Operations: Supports local customer service and escalation handling.
• Fleet & Route Management: Uses data analytics for route planning and delivery optimization.

2. Ekart Office in Delhi NCR (Gurugram, Haryana)

The Delhi-NCR Ekart office acts as a northern India command center, supervising logistics across Delhi, Haryana, Punjab, Uttar Pradesh, and Rajasthan. This office plays a critical role in bulk warehousing and interstate shipment coordination.

Address

Ekart Logistics NCR Office
Plot No. 24, Sector 18, Gurugram,
Haryana – 122015, India.
Contact: +91 124 478 4000

Key Functions

• Regional Distribution & Sorting Hub: Manages the movement of parcels across North India.
• Corporate Client Handling: Serves business clients using Ekart’s logistics services.
• Fleet Operations & Dispatch: Controls fleets of delivery vehicles and manages route optimization.
• Compliance & Vendor Management: Handles agreements with logistics partners and third-party warehouses.
• Quality & Audit Control: Ensures consistency in delivery performance and quality assurance.

3. Ekart Office in Mumbai (Maharashtra)

The Mumbai Ekart office covers logistics for Western India, including Maharashtra, Gujarat, and Goa. It’s a vital transit and warehousing hub for both inbound and outbound shipments.

Address

Ekart Logistics Mumbai Office
Bhiwandi Logistics Park,
Plot No. 31, Dapode Village,
Bhiwandi, Thane, Maharashtra – 421302, India.
Contact: +91 22 6187 9000

 

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Key Functions

• Mega Warehouse Operations: Oversees one of Ekart’s largest storage and dispatch centers.
• E-commerce Fulfillment: Manages Flipkart and Myntra inventory, ensuring smooth distribution.
• Returns & Quality Check Centers: Handles quality assessment of returned items.
• Vendor Coordination: Manages supply-side logistics with sellers and distributors.
• Regional Customer Support: Deals with western region complaints, delivery delays, and escalations.

4. Ekart Office in Kolkata (West Bengal)

Kolkata is Ekart’s eastern zone logistics hub, responsible for deliveries across West Bengal, Bihar, Jharkhand, and the North-Eastern states. It serves as the gateway for deliveries to East and Northeast India.

Address

Ekart Logistics Kolkata Office
NH-6, Dankuni Industrial Park,
Howrah, West Bengal – 711224, India.
Contact: +91 33 6697 8000

Key Functions

• Regional Sorting & Distribution: Handles parcel sorting and dispatch to Eastern and Northeastern India.
• Partner Coordination: Collaborates with regional courier partners.
• Bulk Cargo Operations: Manages heavy freight for e-commerce and enterprise shipments.
• Returns Management: Handles reverse logistics from smaller towns and rural areas.
• Data & Operations Analytics: Tracks performance of delivery partners and agents.

5. Ekart Office in Chennai (Tamil Nadu)

Chennai’s Ekart office oversees southern Tamil Nadu operations and ensures fast delivery for coastal regions. It is known for its efficient hub-and-spoke model that connects nearby Tier-II cities.

Address

Ekart Logistics Chennai Office
No. 125, Ambattur Industrial Estate,
Chennai, Tamil Nadu – 600058, India.
Contact: +91 44 7127 1000

Key Functions

• Regional Fulfillment: Ensures quick shipment dispatch across Tamil Nadu.
• Inventory & Warehouse Control: Monitors product inflow and outflow from major sellers.
• Tech Support Center: Hosts a small backend support wing for vendor operations.
• Customer Interaction Hub: Handles customer and vendor communications in the South Zone.
• Reverse Logistics Operations: Coordinates product pickup and return management.

6. Ekart Office in Pune (Maharashtra)

Pune serves as a sub-hub supporting western zone operations, focusing on last-mile delivery and logistics training.

Address

Ekart Logistics Pune Office
Survey No. 109/3, Hinjewadi Phase II,
Pune, Maharashtra – 411057, India.
Contact: +91 20 7129 8000

Key Functions

• Training Center for Delivery Staff: Conducts onboarding and upskilling programs.
• Regional Sorting Hub: Handles parcel distribution for Pune, Satara, and Nashik.
• Performance Monitoring: Tracks delivery times and customer satisfaction.
• Local Vendor Coordination: Works with local businesses and courier partners.

How Ekart Offices Work Together

Ekart operates in a centralized yet collaborative model, where each office complements the other to ensure fast and reliable service.

1. Central Coordination from Corporate HQ

All strategic decisions are made at the Ekart office in Bengaluru, which communicates with regional offices daily.

2. Technology-Driven Logistics

AI-powered systems manage demand forecasting, vehicle routing, and parcel sorting — ensuring minimal delay.

3. Seamless Data Flow

Every office uses Ekart’s central logistics management system for real-time tracking and data sharing.

4. Vendor and Seller Network

Regional offices collaborate with sellers, warehouses, and courier partners for efficient pickup and drop services.

5. Continuous Improvement

Performance dashboards, audits, and KPIs ensure all offices maintain top-level operational efficiency.

Ekart’s Nationwide Presence

Ekart operates in over 29 states and 7 union territories, with:

• More than 150 delivery hubs
• 100+ warehouses and fulfillment centers
• 20+ regional offices
• Thousands of micro-delivery centers

Each of these facilities contributes to making Ekart one of India’s largest private logistics networks.

FAQs

Where is the Ekart corporate office located?
The Ekart corporate office is located at Embassy Tech Village, Outer Ring Road, Devarabisanahalli, Bengaluru, Karnataka – 560103.

How many Ekart offices are there in India?
Ekart has over 20 regional offices and multiple micro-hubs spread across India, managing both e-commerce and B2B logistics.

What services does Ekart offer?
Ekart provides last-mile delivery, express delivery, reverse logistics, warehousing, and e-commerce fulfillment services.

Who owns Ekart Logistics?
Ekart is owned by Flipkart Internet Pvt. Ltd., a subsidiary of Walmart Inc..

Does Ekart deliver for other companies besides Flipkart?
Yes, Ekart also provides logistics support to third-party businesses and e-commerce sellers.

What are the working hours of Ekart offices?
Most Ekart offices operate between 9:00 AM to 6:00 PM, while delivery hubs function 24×7 for order processing.

Conclusion

Ekart Logistics has emerged as a pioneer in India’s logistics industry, providing unparalleled efficiency and reliability. From its corporate office in Bengaluru to regional offices in Delhi, Hyderabad, Mumbai, Kolkata, Chennai, and Pune, every Ekart office plays a vital role in managing deliveries that reach millions of customers daily.

The company’s blend of technology, workforce, and innovation continues to redefine logistics standards in India, supporting Flipkart’s massive e-commerce ecosystem and beyond.

With its customer-centric approach and expanding infrastructure, Ekart is not just a delivery network — it’s the backbone of India’s digital retail revolution.