Shadowfax is one of India’s fastest-growing logistics and hyperlocal delivery platforms. Founded in 2015, the company has revolutionized the way businesses and consumers experience last-mile delivery. With its headquarters in Bengaluru and regional offices spread across Gurugram, Mumbai, Pune, Hyderabad, and Kolkata, Shadowfax has built a robust network of offices, hubs, and sortation centers that keep India’s e-commerce and quick-commerce ecosystem running smoothly.
In this detailed article, we’ll explore all the major Shadowfax offices in India — their exact addresses, key functions, and roles in company operations. We’ll also dive into what makes each office unique, how Shadowfax manages logistics across India, and answer frequently asked questions at the end.
About Shadowfax
Founded in 2015 by Abhishek Bansal and Vaibhav Khandelwal, Shadowfax Technologies Pvt. Ltd. started as a hyperlocal delivery startup aimed at transforming logistics through technology.
Today, it’s one of India’s largest crowdsourced logistics platforms, enabling same-day, next-day, and instant deliveries for e-commerce, food delivery, and retail businesses. The company’s technology platform connects over 500,000 delivery partners and caters to 7,000+ pin codes across 2,000+ Indian cities.
Key Facts
- Founded: 2015
- Founders: Abhishek Bansal & Vaibhav Khandelwal
- Headquarters: Bengaluru, Karnataka
- Employees: 3,000+ full-time and thousands of delivery partners
- Core Operations: E-commerce logistics, quick-commerce, reverse logistics, B2B express, and hyperlocal deliveries
Shadowfax operates through a network of corporate offices, regional hubs, and micro-hubs, each serving a vital role in ensuring seamless delivery operations across India.
List of Shadowfax Offices in India
Shadowfax Office in Bengaluru, India
Bengaluru — the Silicon Valley of India — is home to Shadowfax’s corporate headquarters. This is where the company’s key decisions are made, from strategic planning to product development. It houses the executive team, engineering department, finance, HR, legal, and business development units.
Being located in the tech capital gives Shadowfax access to top engineering talent, making it the ideal base for its tech-driven operations.
Key Details
- Address:
Shadowfax Technologies Pvt. Ltd.
1st Floor, Appek Building, 93/A, 4th B Cross Road,
5th Block, Koramangala, Bengaluru, Karnataka – 560034, India. - Employees: Approx. 1,000+ professionals, including engineers, analysts, and management teams.
- Operations: Product innovation, tech development, corporate strategy, and financial planning.
Significance
This office serves as the nerve center for Shadowfax’s pan-India operations. All software innovations — from rider tracking systems to real-time delivery optimization algorithms — are developed and maintained here.
The Bengaluru HQ is also where new logistics solutions, AI-based routing, and delivery partner apps are designed and tested before being rolled out nationwide.
Shadowfax Office in Gurugram, India
The Gurugram office acts as Shadowfax’s North India regional headquarters, managing logistics, business partnerships, and delivery operations across Delhi, Haryana, Punjab, Uttar Pradesh, and other northern states.
It’s strategically located in Udyog Vihar, a commercial hub near the Delhi-Gurugram border — home to several leading logistics and tech companies.
Key Details
-
- Address:
Shadowfax Technologies Pvt. Ltd.
Plot No. 521, 2nd Floor, Udyog Vihar, Phase 3,
Gurugram, Haryana – 122016, India. - Employees: Around 600+ employees, including regional managers, client success teams, and logistics experts.
- Operations: Regional operations management, large-scale client onboarding, SLA monitoring, and enterprise partnerships.
- Address:
Significance
The Gurugram branch is crucial for Shadowfax’s enterprise clients in the NCR region. It serves as the coordination point for deliveries across northern India, including Delhi, Noida, Faridabad, Chandigarh, and Jaipur.
The proximity to India’s capital also allows Shadowfax to maintain close communication with corporate partners, government authorities, and enterprise customers.
Shadowfax Office in Mumbai, India
Mumbai, India’s financial capital, is another major center of Shadowfax’s operations. The company runs multiple micro-hubs and delivery centers across the city to ensure rapid deliveries within the densely populated metropolitan area.
The Mumbai office focuses on B2B logistics, merchant partnerships, and client support for businesses based in Western India.
Key Details
Address:
Shadowfax Technologies Pvt. Ltd.
26C/6, Near Star House, S.V. Patel Nagar,
Andheri West, Mumbai, Maharashtra – 400053, India.
Alternate Hubs:
Singh Agri Estate, Road No. 2, Kandivali East, Mumbai – 400101.
Shop No. 4, Babu Bhavan, Near Elphinstone Station, Prabhadevi, Mumbai – 400013.
Vasudev Chamber, Opposite DMart, Bhandup-Mulund Link Road, Mumbai – 400078.
Employees: 500+ staff, with an additional 5,000+ delivery partners operating in the region.
Operations: City logistics, partner onboarding, quick-commerce delivery, and reverse logistics.
Significance
Shadowfax’s Mumbai operations serve as the Western India logistics nerve center, managing deliveries for key e-commerce platforms, food delivery apps, and retail chains.
The multiple micro-hubs ensure efficient delivery even in traffic-heavy zones. The team here specializes in fleet management, returns processing, and merchant coordination.
Also Read: Air India Offices in India
Shadowfax Office in Pune, India
Pune has rapidly grown as one of Shadowfax’s major operational cities in Maharashtra. Known for its thriving e-commerce and education sector, Pune’s Shadowfax office supports partner onboarding, training, and delivery management across nearby areas.
Key Details
Address:
Shadowfax Technologies Pvt. Ltd.
Shop No. 22, Swaraj Complex, Opposite Datta Mandir,
Vadgaon Sheri Road, Vadgaon Sheri, Pune, Maharashtra – 411014, India.
Employees: 300+ operational and administrative employees.
Operations: Partner training, delivery route management, and city-level logistics operations.
Significance
The Pune office acts as an onboarding hub where new delivery partners undergo KYC verification, training, and orientation.
It also oversees deliveries in areas like Kothrud, Baner, Viman Nagar, Wakad, and Hinjewadi, supporting both e-commerce and quick-commerce clients.
Shadowfax Office in Hyderabad, India
The Hyderabad office is another critical node in Shadowfax’s pan-India network. Located in Begumpet, one of the city’s busiest commercial zones, it oversees logistics operations across Telangana and Andhra Pradesh.
Key Details
Address:
Shadowfax Technologies Pvt. Ltd.
Plot No. 13, Near Patigadda, Begumpet,
Hyderabad, Telangana – 500016, India.
Employees: 400+ operations and support staff.
Operations: Regional logistics management, B2B & B2C delivery optimization, and local fleet coordination.
Significance
Hyderabad’s Shadowfax office focuses on inter-city deliveries, last-mile management, and customer service. It supports several major clients, including quick-commerce companies, e-commerce retailers, and healthcare providers.
Its strategic location in South India allows Shadowfax to maintain efficient routes to Chennai, Vijayawada, and Bengaluru.
Shadowfax Office in Kolkata, India
Kolkata serves as Shadowfax’s Eastern India hub, coordinating deliveries across West Bengal, Bihar, Odisha, and the northeastern states.
Situated in a key commercial area, this office supports reverse logistics, last-mile deliveries, and regional partnerships.
Key Details
Address:
Shadowfax Technologies Pvt. Ltd.
28/2, Topsia Road, Near Science City,
Kolkata, West Bengal – 700046, India.
Employees: 300+ employees, plus thousands of delivery associates in Eastern India.
Operations: Regional delivery management, returns processing, and client coordination.
Significance
The Kolkata office ensures timely deliveries across Eastern India, which often faces infrastructure and weather challenges. By leveraging local partnerships, Shadowfax optimizes routes and ensures reliable service in both metro and semi-urban regions.
Shadowfax Pan-India Presence
Shadowfax’s offices are supported by an extensive network of 2000+ delivery hubs across India. These hubs function as local operational centers, ensuring efficient pickups, deliveries, and reverse logistics management.
| City | Address | Key Function |
| Bengaluru | 93/A, Appek Building, Koramangala | HQ, Tech & Corporate |
| Gurugram | Plot 521, Udyog Vihar, Phase 3 | North India Operations |
| Mumbai | Andheri West / Kandivali / Prabhadevi | Western Operations & Micro-Hubs |
| Pune | Vadgaon Sheri Road, Opp. Datta Mandir | Partner Onboarding & Training |
| Hyderabad | Begumpet, Near Patigadda | South India Operations |
| Kolkata | Topsia Road, Near Science City | East India Hub |
Conclusion
Shadowfax’s success story is a testament to India’s rapidly evolving logistics ecosystem. With its headquarters in Bengaluru and key offices in Gurugram, Mumbai, Pune, Hyderabad, and Kolkata, Shadowfax has built a truly nationwide presence that powers some of India’s largest e-commerce and retail brands.
Every office plays a unique role — from product innovation in Bengaluru to regional logistics in Gurugram and last-mile management in Mumbai. This combination of technology, infrastructure, and people allows Shadowfax to stay ahead in the competitive world of logistics.
As India continues to embrace digital commerce and instant delivery, Shadowfax’s office network will remain at the forefront of innovation — connecting businesses and consumers faster than ever before.
FAQs
How many Shadowfax offices are there in India?
Shadowfax has six major offices in India — located in Bengaluru, Gurugram, Mumbai, Pune, Hyderabad, and Kolkata.
Where is Shadowfax’s headquarters located?
The Shadowfax headquarters is located at 93/A, 4th B Cross, 5th Block, Koramangala, Bengaluru, Karnataka – 560034.
What is the primary focus of the Gurugram office?
The Gurugram office focuses on North India operations, enterprise partnerships, and large-scale logistics contracts.
Which cities have multiple Shadowfax hubs?
Cities like Mumbai, Bengaluru, Hyderabad, and Delhi NCR have multiple micro-hubs to manage high delivery volumes.
How many employees work at Shadowfax?
Shadowfax employs over 3,000 full-time staff and partners with more than 500,000 delivery agents across India.
What is the function of the Pune office?
The Pune office handles onboarding, training, and logistics coordination for Maharashtra’s regional operations.
Does Shadowfax have a presence in Tier-2 and Tier-3 cities?
Yes. Shadowfax’s crowdsourced model allows it to operate efficiently in Tier-2 and Tier-3 cities across India.
What services are offered by Shadowfax?
Services include same-day delivery, next-day shipping, reverse logistics, B2B express, and quick-commerce fulfilment.
How can businesses contact Shadowfax?
Businesses can contact Shadowfax through its official website or visit the nearest regional office listed above.
Is Shadowfax planning to expand further?
Yes, Shadowfax continues to expand aggressively, with upcoming hubs planned in Lucknow, Ahmedabad, Indore, and Kochi.
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